Terms and Conditions

1. General Terms

1.1 The present terms & conditions apply to the sale and delivery of goods from L-Print ApS, VAT no. 35852883 (L-Print) to the contracting entity (the Customer), unless otherwise agreed in writing between L-Print and the Customer, notwithstanding any opposing or differing provisions in the order or acceptance made by the Customer, or other documents done by the Customer. L-Print reserves the right to change the terms & conditions and the most current terms & conditions can be found at lprint.dk.

2. Price

2.1 All prices are stated in DKK unless otherwise stated in the order confirmation and invoice, which is sent electronically to the Customer’s e-mail address for orders and delivery respectively.

3. Payment

3.1 The customer’s payment must be made in net cash within 14 days of the invoice date, unless otherwise stated in the invoice.
3.2 L-Print has the right to demand payment in advance for goods and related services if it deems it necessary.

4. Delayed Payment

4.1 In case of late payment, interest is calculated per commenced month by 2%. Debiting interest rates does not mean that the maturity period is postponed.
4.2 In case of late payment, L-Print reserves the right to terminate the agreement on the sale of goods and / or related services that have not yet been delivered to the Customer. The right is reserved in addition to the other breach powers.

5. Offers & Orders

5.1 L-Print’s offer is valid for 30 days from the date the offer is dated, unless otherwise stated in the offer.
5.2 L-Print’s order confirmation is binding if the Customer does not state otherwise in writing within 2 working days of receipt of the order confirmation.

6. Property rights, Copyrights etc.

6.1 Sketches, layouts, drawings, text proposals, templates and the like, regardless of the technique used to manufacture them, and in whichever way they are stored, belong to L-Print and must not be handed over to third parties without L-Print’s approval.
6.2 What L-Print has provided or allowed to be used for delivery, be it processed or intermediate products, such as reproduction and printed media, regardless of the method of manufacturing and in whichever way they are stored, tools such as cutting tools, embossing clichés or printing forms are the property of L-Print and cannot be required to be handed over to the Customer after the work has been carried out. This applies regardless of whether the abovementioned products provided are invoiced.

7. Delivery

7.1 Delivery takes place at the agreed time. If no delivery time is agreed upon, delivery will take place when the supplier’s work is complete.

8. Delay

8.1If a delay occurs, the Customer is only entitled to cancel the agreement if, at the time of the conclusion of the agreement, he has clarified the importance of delivery being done at a specific time. In other cases, there is no delay unless delivery takes place more than seven (7) business days after the Customer makes a request for this by written notification to L-Print. The Customer has no other rights in connection with delayed delivery.
8.2 If L-Print expects a delay in the delivery of the goods or related services, L-Print is obliged to inform the Customer thereof and at the same time the reason for the delay, and new expected delivery time.
8.3 If timely delivery is prevented by conditions of Customer’s place of delivery, L-Print reserves the right to demand an extension of time and cost compensation.

9. The Risk of Accidental Damage

9.1 The Customer undertakes the risk upon delivery of the goods. This applies regardless of whether L-Print has fully or partially undertaken to pay shipping costs, etc.
9.2 Storage of the goods at L-Print, at the Customer’s request, is at the Customer’s risk.
9.3 L-Print is obliged, at the Customer’s request and at his expense, to take out the preferred transport insurance.

10. Defects

10.1 The Customer is liable for errors in the delivery, which the Customer has not complained about in writing in connection with proofreading, proofing or print test.
10.2 Minor deviations from the approved test or agreed specification do not entitle the Customer to a price reduction or to refuse to received order.
10.3 L-Print is entitled to deliver quantities that differ from the ordered or offered by up to 10%. The quantity actually delivered is charged at the agreed unit price.
10.4 When the product, design files, proof of print or outcome test has been delivered to the Customer, he is obliged to examine it immediately. Errors discovered in this investigation must be notified in writing to L-Print immediately. Errors discovered or ought to have been discovered by the Customer during the investigation cannot be held liable for subsequent complaints.
10.5 If a defect can be remedied without any particular inconvenience to the Customer, it must tolerate that L-Print will remedy within a reasonable time.
10.6 It is the Customer’s responsibility to ensure that the goods can be used for the specific purpose that is intended. The Customer bears the responsibility for any deviating use.
10.7 L-Print is not responsible for failure of the goods that arises as a result of the Customer’s incorrect storage or usage.
10.8 Return of the goods to L-Print in the event of cancellation or redelivery will be at the Customer’s expense.

11. Liablity

11.1 In the event of a delay and in the event of defects in the delivered goods, L-Print has no responsibility when the delay or defect is due to defects in or damage to production equipment that can be proven to have caused delay or damage to production, in the event of labor disputes of any kind and moreover, any circumstance that L-Print does not control, such as fire, water damage, natural disasters, war, mobilization or unforeseen military calls of similar magnitude, requisition, seizure, riot, disturbance, currency restrictions, lack of means of transport, general scarcity of goods, restrictions on energy supply, export and import ban and other force majeure situations.
11.2 In the event of a delay or in the event of defects in the delivered goods, L-Print shall not be liable for operating losses, loss of profit or other indirect losses, including losses as a result of the client’s legal relationship with third parties, cf. 11.3.
11.3 L-Print is not liable for the Customer’s lack of legal rights to reproduce or publish texts, drawings, patterns, illustrations, trademarks, other business characteristics and other goods including design or other that may be subject to the rights of third parties. If L-Print is liable to third parties in connection with the Customer’s lack of legal rights to exercise the third party’s rights, the Customer shall indemnify L-Print for such liability.
11.4 L-Print has no liability for loss or damage to property, such as original materials, etc. which are not L-Print’s, but which are left to it by the Customer for storage, including storage of works performed by L-Print. The Customer must himself insure the item against damage. If the material has to be returned, this must be clearly stated when delivering the material – for this it must be delivered with stamped return packaging.

12. Liability for Goods’ Damage (Product Liability)

12.1 L-Print is only liable for personal and property damage if it is proved that the damage is due to errors or negligence committed by L-Print or others for which it is responsible.
12.2 In no event shall L-Print be liable for any operating loss, loss of time, loss of profit and similar indirect losses, including loss of production, sales, profit, time or goodwill, or other financial consequential loss, unless caused intentionally or by crude negligence. Thus, L-Print is not liable for losses caused by accident, accidental damage or negligence on the part of L-Prints or its employees or subcontractors, which cannot be described as crude.
12.3 The Customer shall indemnify L-Print to the extent that L-Print is liable to third parties for such damage and loss for which L-Print is not liable to the Customer under these terms & conditions.

13. Miscellaneous

13.1 L-Print is entitled to have the work done in whole or in part by subcontractors inside and outside of Denmark.

14. Marketing

14.1 L-Print is entitled to use the Customer’s trademark, logo or the product delivered to the Customer, on its website and other marketing material. However, these may only be used as a reference and must never be transferred to L-Print as its own business characteristics.

15. Applicable Law & Jurisdiction

15.1 The parties’ legal relationship is governed by Danish law. Any dispute arising between the parties can only be brought before the Court of Frederiksberg. However, L-Print is always entitled to sue the Customer at the Court that has jurisdiction at Customer’s place of business.

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